Role Overview
We are hiring a Customer Service Executive for State Bank of India. Your primary role will be to assist customers visiting the branch, resolve their queries, and guide them on utilizing banking services effectively.
What You'll Do
- Greeting and guiding walk-in customers.
- Assisting customers with account opening, debit card issuance, and net banking setup.
- Handling customer complaints and providing timely resolutions.
- Educating customers about digital banking channels.
- Cross-selling basic banking products like insurance or fixed deposits.
Requirements
- Any Graduation.
- Excellent communication skills in English and the local language.
- Polite, patient, and customer-centric attitude.
- Freshers can apply.
Skills & Experience
- Customer Support
- Communication
- Problem Solving
- Digital Banking Knowledge
Benefits & Perks
PF, ESI, and Medical Insurance.
Incentives based on cross-selling.
Friendly and professional work environment.
Selection Process
- Group Discussion (Optional)
- Personal Interview
- HR Round
Frequently Asked Questions
The candidate should have completed Any Graduate.
Yes, freshers are entirely eligible to apply for this role.
The estimated salary is between ₹20,000 to ₹35,000 per month.
Important Notes
Fluency in the regional language of Chhattisgarh is highly preferred for this role.
How to Apply
Apply by clicking the link below. Make sure to provide a valid phone number for the interview scheduling.
